Customer Service Jobs Face Early Impact from AI Integration
AI adoption is beginning to reshape customer service roles, with major companies reducing staff while highlighting both opportunities and limitations of the technology.
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AI adoption is beginning to reshape customer service roles, with major companies reducing staff while highlighting both opportunities and limitations of the technology.
Showing 1-7 of 7 articles.
world
Ahead of the PLA’s 99th anniversary, President Xi Jinping urges the People’s Liberation Army to advance the use of unmanned intelligent technologies and network systems to build an intelligent military.
South China Morning Post World | Jul 31, 2026, 6:33 AM
business
Tesla shifts focus from electric vehicles to AI and robotics with its next-generation AI6 semiconductor.
Nikkei Asia | Jul 23, 2026, 1:37 AM
world
Mary Lovely warns that increased car production in America due to tariffs may not translate into more jobs because of automation.
Al Jazeera | Jul 23, 2026, 12:44 AMworld
The government’s new digital education plan aims to embed AI literacy across subjects, but a recent survey reveals uneven adoption among teachers.
South China Morning Post World | Jul 16, 2026, 9:47 PMbusiness
Senior AI industry executive highlights ASEAN's readiness to integrate AI humanoid robots in manufacturing and logistics sectors.
Nikkei Asia | Jul 16, 2026, 10:50 AM
business
Japan aims to regain its position in the global factory robot market by leveraging artificial intelligence, competing against advancements from China and Europe.
Nikkei Asia | Jul 3, 2026, 4:09 AMShowing 1-7 of 7 articles.